Help Center

General Order FAQs

Where are Made In products made?

Made In products are made primarily in the United States and Western Europe with the best craftsmanship.  We note where every item is made on their product pages and we are both transparent and proud of our premium supply chain.​

Unless otherwise noted, the Made In collections are made in the following locations:

  • Stainless Clad Cookware and Non Stick Cookware - Made in Italy and USA from Domestic and Imported Components
  • Carbon Steel - Made in Sweden
  • Knives - Made in Japan
  • Flatware - Made in Italy
  • Accessories and other items are Made in Hungary, India, Japan, Mexico, Thailand and Vietnam
  • Specific information can be found on the Product Page for each item and where we manufacture it.

Can I change or cancel my order?

We cannot guarantee that we will be able to cancel or edit orders after they are placed.  Once an order has been placed, we send it to our warehouse immediately. If you have any changes you would like to make to your order, we have a short window of time to process these changes.

Please reach out immediately so our team can try to accommodate these changes or assist with setting up an appropriate return or exchange if we can’t catch it before it ships.​

Please note we cannot make modifications that would alter the payment amount on your order. We also cannot make changes to billing addresses. Please feel free to Contact Us.

Do you offer discounts?

Join our email list to get exclusive first-order offers, notice of our promotions, and early access to new products and limited releases!

Why is my discount code not working?

Discounts may only be applied to full-priced items and orders over $150 AUD.

Discount codes cannot be applied to already discounted items and cannot be combined with other discount codes, and do not apply to limited-edition releases.​

Discount codes cannot be applied to sets as they already have the largest discounts we can offer built into the purchase price.​

Codes found on coupon sites may not be valid.

My order arrived with damage, how do I get a replacement?

If your package was delivered damaged, please contact our customer service team via email. Be sure to include clear photos of the damage so we can assist you more efficiently and expedite a replacement. Contact Us.

An item or items are missing from my order?

If you did not receive your full order, most likely some of the pieces are back-ordered.​You can find shipping dates for pre-ordered or back-ordered items listed on your order confirmation emails next to the product. We also share preorder dates below the Add to Cart option and during checkout pre-purchase for full transparency, and notify you directly should there be any change to your expected shipping date.

​Didn't receive an item that was not marked back-ordered or have questions about your order's shipping dates? Contact Us.

How can I return or exchange my order?

All items purchased directly from MadeInCookware.ca, excluding consumables, customized items, final sale items, and limited-edition releases, come with a 45-day return window. 

We provide prepaid return labels for all orders within Australia. Click here to start a return or exchange.​ When submitting a return, you will need your order number (starting with AU-) and shipping postal code. 

Items can be exchanged or returned for store credit or a refund.​ 

Please use the prepaid return label provided to return your order. Using a return label that was not provided by Made In will delay your refund. Made In is unable to reimburse the cost of shipping if another return label is used.​

Once your items have been received and verified by our warehouse team, your refund will be processed within 5-9 business days. Made In is not responsible for any items sent to Made In outside the items listed on your return.​

Return and Exchange Portal.

Do you charge sales tax?

We collect tax in compliance with local, state and country tax laws. All tax is calculated based on the shipping address of an order.

If you have any questions about the tax you were charged, please don't hesitate to contact us, and we'll be happy to provide clarification.

Do you have a Price Match Policy?

Made In Cookware offers a price match guarantee for orders placed within 45 days prior to a current sale. If your purchase falls within this time frame, please verify on the product page that the promotion is more favorable than the price you originally paid. If so, we will gladly assist you with the price match.

For assistance, please contact us by email and please include your order number. We will be happy to facilitate the price match with our ongoing sale.

Additionally, if you purchased an item from our website and subsequently find it at a reduced price due to a promotion, we encourage you to reach out to our team for a review of your request.

How do I start a Gift With Purchase Return & Exchange?

If your order included a gift with purchase, to be eligible for a full refund, both the primary product(s) and the complimentary gift must be returned in their original condition. If the gift is not returned with your return, the MSRP value of the gift will be deducted from the refund amount.

Gifts included with your purchases are not individually exchangeable or refundable. We cannot make substitutions for different versions, colors, or variants.

Discounts cannot be stacked or combined. This extends to the 'Gift with Purchase' promotions and means that discount codes will not work where a 'Gift with Purchase' promotion is already applied.

When will my order ship?

Orders for in-stock items will be fulfilled on average within 2-3 business days.

Once your order ships, you will receive an email with a link to view your tracking information.​

Orders ship in full at the date that all items are available. If one or more items on your order is on preorder or backorder, you can expect the full order to ship together when all items become available.​

If an item is on preorder or backorder, you will find an expected shipping date above the Add to Cart button for that item.

You will also find the estimated shipping date in your order confirmation email. This date is our best estimate of when we will receive this item at our warehouse and may be subject to change due to unforeseen delays, but we will always provide the most accurate estimate on our product pages.

Where can I have my order shipped?

We ship to all areas of Australia and the shipping method will be determined by the address being shipped to. 

How do I receive Free Shipping on my order?

Free Ground Shipping is available on orders over $149 AUD.

Depending on the shipping address, an optional express or alternative shipping method may be available at checkout, for an additional fee.

What payment methods do you accept?

We accept most major credit cards, along with convenient options like Shop Pay, Google Pay, and PayPal.

When will I be charged for my purchase?

All purchases, including preorders and backorders, are charged at the time the order is placed, not when it ships.

To ensure the security of your data and privacy, we do not store your complete credit card information once the order has been placed.​This also means that because your order is paid for and authorized by your financial institution at the time of purchase, edits to billing information, including payment method and billing addresses cannot be changed.

If your order was placed and authorized with the incorrect billing address, your financial institution has already allowed the payment as a characteristic charge. ​

We operate on the publicly traded platform Shopify. Shopify is PCI level 1 compliant for credit card processing which means that it adheres to the highest standards of server compliance. It has the highest standards in the world for payment processing. ​We also provide additional security through SSL encryption.

When will I receive my order?

Standard Shipping: Orders for in-stock items will generally arrive within 3-7 business days. Orders in remote regions may take longer.​

Expedited Shipping: Orders placed before 12pm on business days will be delivered within 1-3 business days.

Orders placed after 12pm will ship out on the next business day after the order is placed and will be delivered within 1-5 business days of shipment.​

Please note that our warehouses are closed on holidays and weekends

Made In Carbon Steel FAQs

How do I cook with Made In Carbon Steel?

Carbon Steel is a great workhorse for any kitchen! It’s much more heat reactive than cast iron cookware, so you’ll find that it gets hotter much quicker and you’ll typically use less heat than you might be used to.

When you first start cooking with Carbon Steel and develop your seasoning, we recommend cooking foods high in fat, like red meats. Save more delicate meals like fish and eggs until you have a well-developed patina. With every use, you'll see your seasoning develop further and your Carbon Steel's performance will only improve!

Lastly, if you aren’t already, preheating your pan is a great habit for any users of Carbon Steel, just like with cast iron or Stainless Clad cookware. Start your pan off on low heat for a minute before adding your oil or fat, and then slowly move to your desired temperature before the rest of the ingredients go in the pan.

We also have a great guide to all things carbon steel.

Can I cook acid with Made In Carbon Steel?

We recommend that you do not cook acidic foods in your Carbon Steel pan because it will strip away the seasoning you've worked hard to develop. If you do cook acidic foods in your Carbon Steel, re-season the pan before the next use.

Adding acidic foods to your Carbon Steel pan does not ruin it. Your pan may appear silver or as if a "layer" has come off. This is normal, and the pan just needs to be re-seasoned.

How do I prevent sticking in my Carbon Steel?

It's completely normal for food to stick to a new carbon steel pan before it develops a seasoning. Developing a good seasoning takes time and proper use/care. To help with this process, we have great videos on how to season your carbon steel using your stovetop or oven, or check out our Seasoning Guide. With repeated seasoning or extended use, a slick seasoned coating called the patina will develop, which will help to prevent food from sticking. We recommend waiting to cook eggs and starchy foods on your carbon steel cookware until you have developed a thorough seasoning and a slick patina.

Additionally, to ensure that your pan performs at its best, we recommend preheating it before cooking. Start on low heat for a few minutes before adding oil or fat, then slowly increase the heat to your desired temperature. Once you see the oil shimmer, you're ready to start cooking!

While carbon steel pans are great for many types of cooking, we recommend avoiding cooking acidic foods like citrus, wine, and vinegar in your pan. This is because acidic ingredients can strip away the seasoning and patina you've worked hard to develop. If you accidentally cook acidic foods in your carbon steel pan, you can re-season the pan using either the stovetop or oven method before the next use.

How do I clean Made In Carbon Steel?

Similar to cast iron, you don't want to put your Carbon Steel pan in the dishwasher or use soap on it as this will strip the oils in your seasoning. Instead, use coarse salt and a rag or boil some water in the pan to free more stubborn stuck-on food.

Start by wiping out any excess oil from your pan, using coarse salt to free any stuck-on food. This will keep your pan’s seasoning intact. If there are pieces of food stuck to your pan, add a tiny bit of water to cover the bottom of your pan and bring the water to a boil over medium heat. Once the water reaches a boil, scrape at the food bits with a wooden or rubber spatula. Once your food is no longer stuck, dump out the water, and dry your pan thoroughly. Return your pan to the stovetop and heat it over medium-low to remove any excess moisture. Add a very thin layer of high smoke point oil or Made In wax to the pan, and spread the oil using a paper towel or dish towel all over the pan until it is evenly coated. Your pan is now clean and seasoned!

For more on cleaning your Carbon Steel, please check out our cleaning guide and video.

How do I prevent warping Carbon Steel?

Carbon steel can warp if heated or cooled too quickly which happens most frequently on glass stovetops and induction ranges or by running a hot pan under the faucet. This is a result of the exceptional conductivity of carbon steel as a metal.

Tips to introduce heat to your carbon steel pan:

  1. Heat your pan with low-medium heat
  2. Introduce a fat, oil or protein and then add heat gradually
  3. Never leave your pan exposed to heat for extended periods of time and never when empty
  4. Use a burner that is sized appropriately to the pan and will heat the surface evenly

If you have experienced warping in your carbon steel, please contact our customer support team with a photo or video of the damage and we're happy to assist you.

Is Made In Carbon Steel Oven Safe?

Yes, Carbon Steel is oven safe up to 1,200°F (650°C).

What cooking surfaces can I use with my Made In Carbon Steel?

Carbon Steel is induction compatible! Carbon steel also works well with gas and electric cooktops and can be used for outdoor grilling or over an open fire.

Is Carbon Steel Dishwasher Safe?

No, we recommend that you handwash your Carbon Steel cookware.

What is Made In's Carbon Steel Warranty?

Made In warrants that its Carbon Steel Cookware is free from defects in materials and workmanship that impact its use or longevity for the lifetime of the product.

Exclusions from Coverage

  • Changes in Appearance: Discoloration, patina development, or other cosmetic changes from regular use.
  • Normal Wear and Tear: Minor scratches, dents, or surface marks that do not affect performance.
  • Heat-Related Damage: Warping or deterioration caused by prolonged exposure to high or excessive heat. Damage 
  • resulting from thermal shock (rapid temperature changes, such as placing hot cookware under cold water).
  • Rust Formation: Rust is a natural byproduct of carbon steel’s high iron content and is not considered a defect.Rust can be prevented through proper seasoning and care. If rust develops, it can be removed and treated with no lasting impact on the cookware’s functionality. Rust-related claims are not covered under this warranty.
  • Failure to Follow Care Instructions: Any damage resulting from improper cleaning, storage, or maintenance as outlined in the product care inserts and care guides.

If you need assistance in filing a claim, please email us with the following details and our Customer Service Team can provide next steps in resolving your warranty claim.

  1. Your current shipping address
  2. Your original order number. If you purchased your Made In items from Amazon or another retailer, please include a picture or screenshot of your receipt.
  3. Details about how you use, clean, and store your Carbon Steel.
  4. A photo or video of your cookware and the issue you are experiencing.

CeramiClad FAQs

Is Made In CeramiClad cookware oven safe?

Yes! The Made In CeramiClad Non Stick cookware is oven safe up to 550F (287C).

Can I put my CeramiClad Cookware in the dishwasher?

No - please handwash your non stick cookware with a soft sponge to clean.

What cooking surfaces can I use with my CeramiClad Cookware?

Our CeramiClad Non Stick collection is induction-compatible. Non Stick cookware will also function well on gas and electric cooktops. Regardless of your cooktop, we recommend that you keep the temperature below medium.

How do I remove build up on my CeramiClad pan?

At higher temperatures, a non stick pan can develop a layer of build-up that feels sticky to the touch. This build-up is cooked oils that have stuck to the pan. To remove this residue, follow the steps below.

Pour enough water to cover the bottom of your pan and add two tablespoons each of white vinegar and baking soda.

Bring the mixture to a boil and stir until the baking soda is dissolved. Continue stirring at a boil for 5 minutes.

Allow the mixture to cool completely before discarding. Rinse the pan with warm water.

How do I care for my CeramiClad pans?

With its sleek coating, CeramiClad non stick cookware not only gives us the flaky fish, custardy eggs, and fluffy pancakes of our dreams, but it also makes clean-up almost effortless.

While non stick has earned a permanent place in our kitchen cupboards for its low-maintenance convenience, we know it doesn’t last forever.

The Do's of Maintaining Non Stick Cookware

Much of proper non stick maintenance comes down to protecting the often-delicate non stick coating. Here’s how to safely store, clean, and cook with your pan.

Clean After Each Use

Are you the type of cook who leaves pans in the sink overnight “to soak”? We see you—and we can relate. When it comes to non stick, however, we’d recommend against doing that. For one, any acidic ingredients left in the pan, like wine or tomatoes, could gradually eat away at the coating if left long enough.

Two, allowing food residue to sit for too long might make it harder to remove without scrubbing aggressively, which can damage your pan's coating. After letting your pan cool, wash it well with soap and water and dry it thoroughly before putting it away.

Be Gentle

It’s safest to use a soft sponge when cleaning your pan, and steer clear of abrasive tools like steel wool. For tackling everyday messes like oil or food residue, warm water and a mild dish soap should be all you need. Occasionally, you may need a wooden or silicone spatula to gently scrape off stuck-on residue.

If you’re dealing with burnt-on food or discoloration that won’t come off with a quick scrub, your next step should be boiling your pan with a mixture of baking soda and vinegar—check out our dedicated guide to cleaning non stick cookware for a more detailed guide.

Another thing to remember is that most non stick cookware is not dishwasher-friendly. The same high-pressure, high-heat environment that helps dishwashers thoroughly clean your dishes can also degrade the coating on your pans, causing it to discolor, warp, and/or peel.

Store Correctly

While we're advocates for hanging our cookware up when we’re not using them, not everyone has the space or kitchen setup for that. You can safely stack your pans in the cupboard as long as you place a dish towel, trivet, oven mitt, or other thick cloth between each pan to prevent chipping.

Make sure to also store them away from anything abrasive, such as silverware, knives, or metal cooking utensils, that could damage the surface.

Use the Right Utensils

Remember: while non stick may be stick-proof, it isn’t chip-proof. Tools made from wood, silicone, and nylon are all fair game when it comes to cooking with non stick, as they’re sturdy enough to scrape up fond yet soft enough to leave the coating intact. You should never use metal tools on your non stick pan as they can scratch or chip the coating.

Reference our guide to non stick-friendly utensils to learn more about which tools you should, and should not, use on non stick.

The Don'ts of Maintaining Non-Stick Cookware

Now that you know what to do when caring for your non stick, here are a few things you should try to always avoid.

Cooking Over High Heat

While many non stick pans are safe to use on high heat (our CeramiClad Non Stick Collection, for example, is oven-safe up to 550F 287C), 

To prolong the life of your pan as long as possible, it’s good practice to use medium-low heat with non stick. With some pans this may limit what you’re able to make in them, but because our pans feature a 5-Ply Stainless Clad body that heats quickly and evenly without any hot spots, there’s no reason to crank the heat up—it’s rare that you’ll need to consistently use your pan over the highest heat setting.

Use of Abrasive Products or Utensils

Like we mentioned earlier, metal tools are a no-go when it comes to cooking with non stick. Even when handled gently, your favorite stainless steel fish spatula, tongs, or even a metal serving spoon can scratch or chip the coating and leave permanent damage. That also goes for cleaning tools—avoid using steel wool, even with really stubborn messes. The rough side of a sponge will do the trick.

We’d also recommend using a gentle dish soap for regular washing, opting for the baking soda-and-vinegar method for burnt-on food and stains.

Cleaning with Harsh Chemicals

Aside from the hot, high pressure jets of water, another reason to avoid the dishwasher is the harsh detergents—while these work to get your dishes squeaky clean, they can cause the coating to deteriorate.

Do you have any resources that can help with cooking and cleaning CeramiClad?

What is Made In's CeramiClad Non Stick Cookware Warranty?

CeramiClad Non-Stick Cookware – 1-Year Limited Warranty

Made In warrants that its CeramiClad Non-Stick Cookware is free from defects in materials and workmanship for one (1) year from the date of purchase. This warranty applies only to products purchased directly from Made In or authorized retailers and used under normal household conditions.

Exclusions from Coverage

Changes in Appearance: Discoloration, staining, or cosmetic changes resulting from regular use.

Improper Use, Care or Storage: Failure to follow care instructions. Damage from unprotected stacking or improper storage methods.

  • Normal Wear and Tear: Expected discoloration, surface depreciation, or minor scratches from regular use.
  • Heat-Related Damage: Warping or deterioration caused by prolonged exposure to high or excessive heat. Damage resulting from thermal shock (rapid temperature changes, such as placing hot cookware under cold water).
  • Warranty will be voided if the cookware if care instructions are not followed:
  • Excessive Heat: Use of medium or higher heat, or exposure to temperatures above 550°F (287°C)
  • Improper Cooking Methods: Heating the cookware while empty.
  • Unauthorized Utensils: Use of metal utensils that may damage the surface.
  • Use of abrasive cleaning agents: Including, but not limited to: Barkeeper’s Friend, Melamine Cleaning Sponges
  • Dishwasher Use: Cleaning in a dishwasher rather than hand washing.

If you need assistance in filing a claim, please email us with the following details and our Customer Service Team can provide next steps in resolving your warranty claim.

  1. Your current shipping address
  2. Your original order number. If you purchased your Made In items from Amazon or another retailer, please include a picture or screenshot of your receipt.
  3. Details about how you use, clean, and store your CeramiClad.
  4. A photo or video of your cookware and the issue you are experiencing.

Kitchen Knife FAQs

Can Made In Knives go in the Dishwasher?

We do not recommend putting your Made In knives in the dishwasher.

Putting your knife in the dishwasher can damage the blade, will cause the metal to oxidize and will dull the blade more quickly. Please carefully wash your Made In knife in your sink, with soap and water, and dry immediately when clean.

How do I remove rust from Made In’s knives?

Made In Knives should always be towel-dried immediately and never left wet or in a sink, as this can cause rust to form along the blade. However, if you see rust begin to develop, this can be easily treated with vinegar:

Simply fill up a bowl that can hold your rusted knife with white vinegar. Do not use apple cider, balsamic, or white wine vinegar.

You can submerge the full knife, but if the blade is the only part with surface rust, you can just place the rusty blade in it. Leave for 3-5 minutes.

You can use a sponge, wire brush, scrubber, steel wool, scrubbing pad, or even a toothbrush to rub the rust off the knife. Be cautious with metal tools that may leave marks on the blade. Finally, wash the knife with soap and water, and then make sure it is thoroughly dried before putting it away.

How do I store Made In’s Knives?

Proper knife storage is one of the most important—if not the most important—parts of maintaining and caring for your knife. While running your knife through the dishwasher or using it on glass or marble cutting boards can do a number on your blade, keeping your knives loose in a drawer—or, worse, on the countertop—is also a major no-no. Not only does this cause your knives to dull more quickly, undoing your careful sharpening or honing job, but it can also cause serious injury—an errant knife sitting on the countertop or tucked hastily into a drawer can send you straight to the ER if you’re not looking carefully.

A magnetic knife block is a great way to show off your collection and allow you to access your knives quickly and easily. If counter space is limited, you may prefer an in-drawer knife organizer.

All of our knives also include a sheath for easy storage. These sheaths do not have closed ends, so we advise being careful when sliding your blade inside.

How do I sharpen Made In’s Knives?

With a long, tubular shape and blunt tip, a honing steel—also called sharpening steel or honing rod—is designed to realign the edge of your knife’s blade with just a few strokes.

How is this process different from sharpening? The difference is, quite literally, microscopic: as you use your knife, the sharpened part of the blade—i.e. the edge—develops tiny (as in, too small to see with the naked eye) dents, dings, and other defects. With sharpening, you’re literally creating a new edge by shaving away incredibly thin layers of metal; with honing, you’re simply pushing the existing edge back into alignment, which can make your blade feel temporarily sharper. You can read more on the differences between honing and sharpening in our guide.

So do you need to hone and sharpen your knife? Short answer: yes. Honing is an excellent way to supplement once- or twice-yearly sharpenings—not to mention, honing is much easier and quicker to learn than whetstone sharpening (our preferred method). That being said, honing can only go so far in restoring that clean, sharp-feeling edge: eventually, your blade will feel dull no matter how much you hone it. At this point, it’s time for a sharpening.

What is Made In's Kitchen Knife Warranty?

Made In warrants that its Knives are free from defects in materials and workmanship that impact its use or longevity for the lifetime of the product. This warranty applies only to products purchased directly from Made In or authorized retailers and used under normal household conditions.

Exclusions from Coverage

  • Accidental Damage: Drops, impacts, or unintended misuse.
  • Bent Knife Tips: Damage caused by improper use or storage.
  • Wooden Handle Damage: Cracking, warping, or deterioration due to failure to follow care instructions (e.g., dishwasher use, prolonged water exposure, proper conditioning of wood ).
  • Failure to Follow Care Instructions: Any damage resulting from improper cleaning, storage, or maintenance as outlined in the product care inserts and care guides.
  • Blade Wear and Sharpening Issues: Dulling or blade damage resulting from improper sharpening techniques. General wear and tear from normal use.
  • Rust or Corrosion: Damage caused by improper storage, such as leaving the knife in a sink, dishwasher, or a humid environment.

If you need assistance in filing a claim, please email us with the following details and our Customer Service Team can provide next steps in resolving your warranty claim.

  1. Your current shipping address
  2. Your original order number. If you purchased your Made In items from Amazon or another retailer, please include a picture or screenshot of your receipt.
  3. Details about how you use, clean, and store your Knife.
  4. A photo or video of your cookware and the issue you are experiencing.

Stainless Clad Cookware FAQs

How do I cook with Made In Stainless Clad cookware?

You’re about to make some of the best food you’ve ever made! To utilize your Stainless Clad pan to its full potential, here are a few key tips to use when cooking in it.

Generally speaking, our recommended heat range for stove cooking is low to medium heat. Since our pans have layers of aluminum in the core, our pans are quite conductive. If you are used to using less efficient heat conducting pans like some non-sticks or cast iron, you may be used to overheating your pans. Overheating your pan can cause damage like heat blush or warping and is not necessary with premium cookware like Made In. It will also cause oil or food to burn to your pan, making cleanup an unnecessary pain.

Never leave a piece of cookware on heat for an extended period of time, especially if the pot or pan is empty. This can cause severe damage such as thermal shock and even warping.

Do not add salt until your water is boiling. Salting your water early can cause pitting, which will not affect the performance of your cookware, but can affect the cosmetic appearance of the pan.

For more on cooking with your stainless steel, check out our blog.

My lid is not coming off, how do I fix it?

Stainless Clad lids can create a strong seal due to the temperature difference between the covered hot air inside the pan and cooler air in your kitchen. This most often occurs if you cover the pan and then immediately turn down the heat. Instead, make any large temperature adjustments prior to covering your pan to avoid creating a vacuum. You can also lift the lid slightly if you need to turn the heat from medium to low, for example, to avoid this.

To remove the lid, bring the pan to low heat on your stovetop or run hot water over the pan inside the sink. Allow some time for the air inside to heat and release the vacuum seal. While holding the pan firmly, grasp the lid's handle, and pull upwards. This will release the vacuum seal.

Is Your Stainless Clad Lead & Toxin Free?

All Made In cookware is made without lead. Our cookware is professional-grade and meets or surpasses all relevant federal regulations. On the product pages, we use a company called Lightlabs to third-party test our cookware and we show you the data transparently.

What is 5-Ply Stainless Cookware?

Premium stainless clad cookware is made by bonding 5 layers of metal together to capture the best qualities of each. The graphic below shows each layer in our Stainless Clad cookware.

In the "premium" market you have things like tri-ply, 5-ply, copper core, etc. The external layer of our cookware on the cooking side is 304, 18/10 stainless steel. The 18/10 stainless steel resists corrosion and rust and won't react with your food. The external layer of our cookware on the element-facing side is made from a high-grade ferritic 430 stainless steel, so it is both durable and magnetic (to work with induction cooktops). Stainless steel provides durability, induction compatibility, and a non-reactive surface.  

The middle three layers are alternating layers of pure aluminum and aluminum alloy, which is a combination of metals known for their heat conductivity and responsiveness.

Is Made In Stainless Clad Induction compatible?

Yes, Made In Stainless Clad cookware is induction compatible. Our Stainless Clad cookware can also be used on electric and gas cooktops.

Is Made In Stainless Clad Oven Safe?

Yes, our Stainless Clad cookware is oven safe up to 800°F (430°C).

How do I avoid food sticking to my Made In Stainless Clad pan?

Perhaps the biggest misconception about stainless steel is that food sticks to it. Thankfully, with the proper technique, sticking is easily avoidable.

1. Temper Your Food

Set yourself up for success and temper your ingredients, or bring them to room temperature (or close to it) before they even reach the pan. Putting cold food into a hot pan increases the likelihood that your food will stick, and food will cook more evenly if it’s already at room temperature.

Let proteins sit at room temperature for about 20 to 30 minutes, and vegetables for longer. The ingredient’s core temperature may not be exactly at room temperature, but that’s fine—as long as the surface isn’t straight-from-the-fridge-cold, you’ll avoid stickage.

2. Use Enough Oil

Preheat your pan for a few minutes before adding oil—more on that below. If you’re going to cook over high heat, use oil with a high smoke point, such as grapeseed or sunflower. If you’re only cooking over medium heat, olive oil works too. Avoid cooking sprays, which can cake onto the pan’s surface.

How much oil you should use depends on what you’re cooking, but in general a thin coating will suffice—especially if you’re cooking something like skin-on chicken that will render out more fat as it cooks.

To avoid sticking, let the oil heat up for a few minutes before adding your ingredient. You’ll know you’re ready to cook once the oil shimmers and ripples across the surface, but if the oil starts to smoke, then your pan is too hot.

3. Be Careful with Delicate Ingredients

If you’re cooking something more delicate, like fish or eggs, then adding a little more oil to the pan will help reduce sticking. But it really comes down to making sure your pan and oil are properly preheating, and letting your food cook long enough before stirring or flipping.

For skin-on fish—which we recommend for the delightfully crispy fish skin you’ll achieve in stainless steel—lay the filet skin-side down, making sure it’s flat against the skillet’s surface. Let the fish cook until it easily releases when you slide a thin spatula underneath. If it’s not releasing easily, then that means it needs to cook longer. Once flipped, cook to your desired degree of doneness.​

For eggs, preheat your pan over medium-high heat, do the water test (see below), add your oil, then cook eggs in your preferred method, whether scrambled or fried. Do keep in mind that the eggs will cook quickly—for scrambled, we’re talking 1-2 minutes, tops—since you’re using medium-high heat. If you’re making fried eggs, reduce the heat to medium-low after adding the eggs, then cook until the whites and yolks are as set as you’d like. Know that if you cook over higher heat, you’ll get crispy whites with browned, lacy edges.

Does Stainless Clad require seasoning?

Unlike Carbon Steel or Cast Iron, Stainless Steel does not require seasoning.

We recommend an initial wash with warm, soapy water before you cook your first meal.

What are the White Spots on my Stainless Clad?

These white spots are called calcium or mineral deposits. They’re caused by buildup from “hard” tap water that contains a high amount of calcium or mineral sulfates, which occurs when water flows through deposits of hard minerals like gypsum, chalk, or limestone.

The easiest (and most common) way to remove calcium deposits from your cookware requires one ingredient you likely already have in your kitchen: distilled vinegar. Apple cider vinegar, rice vinegar, and other flavored vinegars contain sugar, which can burn into your pan.

1. Cover the deposits in your Stainless Steel pot or pan with distilled vinegar.

2. Put your Cookware on the stove and turn on the heat.

3. As the water is just starting to boil, turn off the burner to let the hot solution dissolve the deposits. (We recommend agitating the solution with a wooden utensil or implement every so often to encourage it to keep working).

4. Once the buildup has completely dissolved and the water has reached room temperature, carefully pour the solution out.

5. Rinse your Cookware with soap (optional), and cold water and dry immediately with a dish towel or soft cloth.

You can also soak your Cookware in the vinegar solution if you’re looking for a relatively easy way to clean off food residue and other stains.

For more stubborn stains, we recommend our Stainless Steel Cleaner or Bar Keeper's Friend.

Can I dishwash my Stainless Clad cookware?

Yes, but we recommend that you hand wash your Stainless Clad cookware.

What is Made In's Stainless Clad Cookware Warranty?

Stainless Clad Cookware – Lifetime Warranty

Made In warrants that its Stainless Clad Cookware is free from defects in materials and workmanship that impact its use or longevity for the lifetime of the product.

Exclusions from Coverage

  • Changes in Appearance: Discoloration, staining, or cosmetic changes resulting from regular use.
  • Normal Wear and Tear: Scratches, dents, or marks from metal utensils or dishwasher use. Expected discoloration, surface depreciation, or minor scratches from regular use.
  • Heat-Related Damage: Warping or deterioration caused by prolonged exposure to high or excessive heat. Damage resulting from thermal shock (rapid temperature changes, such as placing hot cookware under cold water).
  • Failure to Follow Care Instructions: Any damage resulting from improper cleaning, storage, or maintenance as outlined in the product care inserts and care guides.

If you need assistance in filing a claim, please email us with the following details and our Customer Service Team can provide next steps in resolving your warranty claim.

  1. Your current shipping address
  2. Your original order number. If you purchased your Made In items from Amazon or another retailer, please include a picture or screenshot of your receipt.
  3. Details about how you use, clean, and store your Stainless.
  4. A photo or video of your cookware and the issue you are experiencing.

Accessory FAQs

What are Made In's Accessories and Other Product Warranties?

Accessories – Manufacturer’s Warranty

Made In warrants that the following accessories are free from manufacturer’s defects in materials and workmanship:

Flatware

Exclusions from Coverage

Flatware

Wear and Tear: Scratches, discoloration, staining, or other superficial damage resulting from normal use.

Failure to Follow Care Instructions: Any damage resulting from improper cleaning, storage, or maintenance as outlined in the product care inserts and care guides.

Damage: Cracking, warping, or deterioration due to failure to follow care instructions (e.g., dishwasher use, prolonged water exposure).

Failure to Follow Care Instructions: Any damage resulting from improper cleaning, storage, or maintenance as outlined in the product care inserts and care guides.

If you need assistance in filing a claim, please email us with the following details and our Customer Service Team can provide next steps in resolving your warranty claim.

1. Your current shipping address

2. Your original order number. If you purchased your Made In items from Amazon or another retailer, please include a picture or screenshot of your receipt.

3. Details about how you use, clean, and store your item.

4. A photo or video of your cookware and the issue you are experiencing.